Securus Technologies Wins Gold Stevie® Award for Customer Services and Sales

Securus Technologies is an industry leader in the provision of civil and criminal justice technology solutions of different types. The primary emphasis of the different solutions developed and implemented by Securus Technologies include public safety as well as investigation, corrections, and monitoring.

 

Securus Technologies announced today that the company won a Gold Stevie® Award. Securus Technologies received the award in the Best Customer Service Training Department category. 2017 represents the 11th annual Stevie Awards for Sales & Customer Service.

 

 

The Stevie Awards for Sales & Customer Service are considered to be the world’s top honors for customer service. Receiving the award is a significant distinction for Securus Technologies.

 

The awards ceremony was held at the Caesar’s Palace Hotel in Las Vegas. Over 600 executives from around the world were in attendance.

 

Over 2,300 nominations were submitted for the 2017 awards. 77 professionals from around the world served as judges, evaluating and scoring nominations.

 

One of the considerations in regard to the award is the impact a nominee has on the community or the public. Securus Technologies exist to enhance community safety in a number of different ways.

 

In addition, in considering nominees for this award, judges focus on a company’s overall customer service operations. This includes analyzing improvement in these processes and the ability to a company like Securus Technologies to recognize and address problem areas. Securus Technologies garnered high marks in regard to these various considerations.

 

Securus Technologies is headquartered in Dallas, Texas. The company provides services and solutions to over 3,450 public safety, law enforcement and corrections agencies in the North America. The serves the needs of over 1.2 million North American inmates.

 

The technological solutions maintained by Securus Technologies communication, public information, emergency response, biometric analysis, incident management, investigation, biometric analysis, information management, inmate self-service, as well as monitoring products and services.

 

EOS Brings The Fun Back To Lip Balm

For years, it was just the tube. Lip balm was boring, generic, and just a necessity of life for those with chapped lips. Then, seven years ago, EOS Lip Balm burst upon the scene, taking the beauty industry by storm. Aware that women wanted something different, less unisex and just for them, EOS researched the most common complaints about standard tubes of lip balm. Women wanted something that wouldn’t get lost in their purses. Pots of lip balm were an option, but using fingers to apply it was messy and seemed unhygienic. From these complaints, the sphere was born.

Not wanting to merely come up with a beauty fad, EOS (https://evolutionofsmooth.ca/) focused on all five senses when designing their lip balm. From pleasing colors and textures, to delightful scents and flavors, the company aimed to make using lip balm a pleasurable experience, rather than just a way to avoid chapped lips. With this in mind, the company chose a tagline, “The lip balm that makes you smile.”

Wanting to remain in a competitive price range, EOS lip balm chose organic ingredients to appeal to today’s more health and environment conscience woman. The resulting product was an immediate hit with women young and old, though it wasn’t an easy sell to stores initially. Most major chains felt the product was too wacky, but a female buyer at Walgreen’s loved the spheres and took a chance on EOS. The launch was a success and Well, Walmart, Target and Amazon also followed suit and stocked EOS Lip Balm. Creating their own production facility that is almost entirely automated, EOS has successfully kept up with the demand for their product, ushering in a world where, in terms of lip balm, the tube is no longer the only option.

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White Shark Media Developing Businesses Presence Online

White Shark Media is a North American Company that carries out online marketing for companies on digital platforms like Google. The company was started in the year 2011 by Dutch business partners who had experience in both digital and offline marketing strategies. They saw a business gap in SMB market and immediately stepped in to fill it. The company is under the management of Mr. Gary Garth. The company enjoys an excellent reputation from its clients due to its pocket-friendly tailored services that precisely match the customer needs to the expectation and beyond. The world class experience from the customers they serve place them on the cutting edge. White Shark Media has thus been listed among the fastest growing marketing companies in North America. This great deal of success lies in the value of a customer to the enterprise. They don’t allow customers make mistakes from ignorance and fail but rather give them their experience for starting anything new.

Out 29 Google Ad Words™ Premier SMB Partners, White Shark Media is one of them. This is because the company proved its competence to rigorous Google training and qualification as well. The company was also awarded the Google Ad Words™ Premier SMB in 2014. It was thus picked to join the league just a year after the formation of the company so you can just imagine. The company competed well with the other 29 companies coming top in 2014 and being awarded the Google Ad Words™ Premier SMB. White Shark Media performance was also spotted by Microsoft and slotted an advert opportunity with Bing. All these possibilities lifted the company to a better position of client service delivery.

The company continues with rejuvenated efforts to face the digital market full of real challenges that call for innovation, experience, and most of all, determination to achieve double size growth in customer base. This will include improving efficiency to customers by responding to the complaint(s) promptly. The communication channel to the customers will also be renovated for the free flow of messages and access even through a phone call.