A communications company dedicated to providing quality services to incarcerated inmates has brought breach of integrities to the attention of the public eye. The breach of integrities coming to light was committed by a communications company as well, and they’re giving the industry a bad name. Global Tel Link (GTL) has billed for services that never happened. This s a fraudulent case of matter, and Securus Technologies, a leading communications company, is presenting a series of press releases. Global Tel Link has added time to bill out phone calls and in return, collecting more money than they should have. In addition to adding time to phone calls, they are adding phone calls that were never made. If a customer made one phone call and it was billed out, they would add multiple phone calls to the bill so they could collect even more money. Securus Technologies is one of the leading companies that has stayed true to their roots and are voicing their offended opinions in the matter.
Rick Smith, who is the CEO of Securus Technologies is disappointed in the recent decision that have been made by Global Tel Link. The company was only set out to collect money and while making a profit is part of the business, meeting the customer’s needs is more important. This obviously didn’t have with GTL and Securus isn’t happy about it.
They are always advancing their products to stay active with the most recent technology and offer many different services that are suitable to each customer. Their headquarters are located in Dallas, Texas and will ensure that they continue to provide quality services in the future.